Shipping & Digital Delivery Policy

1. Digital Delivery Nature

DigiVerse specializes exclusively in digital subscription products, software licenses, and OTT access keys. No physical goods or packages are shipped to your postal address.

2. Delivery Mode & Channels

Upon successful payment completion via Razorpay Payment Gateway, all subscription access credentials, activation instructions, and invoice receipts are delivered digitally to the customer via:

• WhatsApp Notification: Direct message sent to your registered WhatsApp mobile number (+91 number provided during checkout).
• Email Confirmation: Confirmation message sent to your registered email address.

3. Delivery Timelines

• Standard Instant Activation: 0 to 2 hours after payment verification.
• Maximum Processing Time: Up to 24 hours during high volume peak periods or technical maintenance by subscription providers.

4. Shipping & Delivery Charges

All digital deliveries are 100% Free of Charge (₹0 Shipping Fee) worldwide.

5. Non-Receipt of Digital Delivery

If you have not received your digital subscription credentials within 2 hours of payment confirmation:

1. Please check your email Spam/Junk folder.
2. Contact our instant support via WhatsApp: +91 7404125583 or Email: digiverse01@gmail.com with your Razorpay Payment ID for immediate resolution.